POWERFUL CONSULTING SERVICES
At Cinta Consulting, we help hotels, retreats, spas and wellness based businesses launch, scale, and evolve into high-performing, purpose-driven businesses.
Our core focus is on rapidly increasing ROI by working with visionary brands that want to lead the industry in hospitality, guest service, operational systems, and wellness integration — all at once.
We don’t believe in siloed strategies or generic improvements. Instead, we deliver a full-scope consulting model that blends elite-level operational oversight with powerful wellness business development, luxury guest experience design, precise team training & accelerated marketing — ensuring every layer of your business is optimised for both profit and purpose.
Whether you’re launching a new concept, repositioning an existing asset, or scaling globally, we deliver measurable results with clarity, confidence, and integrity.
WHO WE WORK WITH
For Hospitality & Wellness Visionaries Ready to Level Up
RESORTS & HOTELS
The wellness and retreat industry is thriving, and resorts are starting tap into the demand for guest experiences that blend health, outstanding experiences, and healing. For resorts aiming to lead in the wellness market, we provide consulting services to develop transformative programs and packages, extend guest stays, onboard teams, train wellness professionals to enhance guest experiences and collaborate with your marketing teams to integrate a focus with your esteemed brand.
WELLNESS RETREATS & SPAS
For designated wellness, spa or yoga retreat centres who are struggling to flourish or just getting started we ensure you profit from your purpose using our proven programs, profit models, HR templates and training, property management models, management systems expertise and accelerated marketing systems proven over decades ensuring your business is built to sell and guests enjoy genuine life changing experiences.
MENTAL HEALTH & REHAB CENTRES
For those in the business of saving lives we help you streamline your best practices, incorporate holistic teams to add value and ensure you profit without sacrificing guest healing. Using our sold out mental health and rehab model developed over 15 years you will accelerate profit and client results in record time as a market leader in the mental health and addiction industry.
WHAT WE DO
Winning strategies.
Outstanding offerings.
Proven results.
Accelerated profit.
Are you ready to dominate your corner of the wellness and hospitality market, boost your success, build unstoppable teams and profound wellness experiences?
Use our proven expertise developed over 700 retreats and 4000 clients providing excellence in end to end development, launch, scale and grow for retreats, resorts, hotels, spas and rehabs ready to excel in the wellness space.
End to End Consulting. Double Your Profit. Halve Your Time.
360 Degree Assessment
We conduct a powerful top-to-bottom audit of your venue, operations, team performance, wellness programs, sales flow, and guest experience. Within days, we pinpoint gaps, inefficiencies, and revenue bleeds — then deliver a strategic, actionable roadmap to streamline operations, elevate service, and drive immediate growth.
Programs, Packages & Pricing
Crafting the ultimate programs with perfection for the client and the business is what we do best. Packaging offerings to market ensuring you become the leader in your industry, receive an excellent ROI and ensure 5 star client reviews is our only goal. We package outstanding experiences that guests want not single add ons.
MGT Training
Our consultants and executive coaches skilled in each area of hotel and venue management, wellness program facilitation, team leadership and sales train your teams to attract, convert and retain your clientele for longer stays and return visits. We help top management align teams for rollout and execution.
Online Marketing
Promoting hotels and wellness programs with our 17 years of experience is easy with our proven marketing templates customised to suit your audience with all aspects of online marketing having you found as number 1 in your niche, location and industry online fast.
Strategic Vision & Concept
We help you create a strong vision for your property, whether it’s a single venue or a multi-site wellness brand. Through consultation market insights, we design unique wellness concepts and guest experiences that differentiate your brand, ensuring and strategic growth for long-term success.
HR Services & Team Training
From venue management, wellness teams, facilitators and marketing experts we will source, train and onboard the ultimate team to deliver your programs with excellence using our proven track record in people management, culture, roles definitions and team delivery.
Team Coaching & Training
We help new teams build a strong community centered around clear goals and accountability for roles and responsibilities, all while fostering inspiration,, and creativity in their mission to provide exceptional client experiences and meet defined business expectations. We drive your teams to meet our KPI's and targets.
Direct Marketing & Sales
Build relationships with our industry connections and agents who trust our management and processes. Selling becomes automated and easy with our proven sales processes to attract and convert clients fast without losing any leads.
Feasibility & ROI Boosting
We comb through your current budgets and project for long term success and short term profit increases through clear financial plans, stages of delivery and deadlines on return which we ensure through careful management you will receive.
Property Development & Design
We offer expert property development consulting for hospitality and wellness spaces, whether building, revitalizing, or upgrading. With extensive experience, we provide strategic insights and operational expertise, including site selection, design input, procurement, construction oversight, and guest experiences for beauty and functionality.
Systems, Operations & Automation
In order for you to streamline your business and delivery you will require clear systems that cut the wastage of time money and energy. We systemise every aspect of the process for smooth delivery of all operations from front of house to back of house.
Expand & Grow
With your programs and offerings smooth we can now focus on growth with solid foundations in place to rinse and repeat to new clients & destinations. As we duplicate your magic recipe and support you to grow you will never look back.
WHY CINTA?
We've been in your shoes.
We plan.
We build.
We deliver.
Whether you are just getting started, refining your current offerings, looking to corner the market in your niche or ready to rapidly increase your ROI....
We have a solution for you.
We work with you and your teams to provide a streamlined approach to delivering outstanding programs, reaching your financial goals and smoothing HR and management issues.
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Work with a team of industry professionals combining over 150 years of experience
4000
CLIENTS THROUGH OUR OWN WELLNESS VENUES, PROGRAMS & CENTRES
200M$
IN SALES GENERATED
150+
TRUSTED BY SOME OF THE WORLDS TOP HNWI FOR 5 STAR TRAVEL & EXPERIENCES
750+
FACILITATED RETREATS & EVENTS HANDS ON
150
WELLNESS EMPLOYEES PERSONALLY MANAGED
6+
WORKED CONFIDENTIALLY FOR 6+ TOP 5 STAR HOTEL GROUPS
MEET THE TEAM
Welcome to our team of seasoned professionals, dedicated to revolutionizing the wellness, hotel, spa, and retreat industries.
Via our expertise we create win win win scenarios for our select clients where hospitality meets adding massive value to your clients and their lives.
With a wealth of experience in venue management, events, operations, and award-winning program creation, along with PR, sales, and marketing, we are focused on achieving outstanding results and financial success alongside you.
Our team's diverse skill set, totaling 150 years of combined experience, enables us craft customized experiences that enhance our clients' offerings and improve guest satisfaction. Together, we aim to establish new benchmarks the industry, promoting a healthier and more balanced world as your partner in the dynamic realm of hospitality management and.
EXECUTIVE CONSULTANT & HEAD OF DEVELOP
Heidi has 17 years of experience in retreat creation, management, and marketing, along with 25 years in hospitality and property development at top 5-star venues. She has facilitated over 700 sold-out retreats and provides comprehensive consulting on operations, programs, teams, and marketing.
PR & MARKETING SPECIALIST
Jasmin leverages a decade of marketing, PR, journalism, and communications experience across various industries, combined with extensive travel insights. Her energetic and witty approach delivers impactful marketing strategies open new opportunities for your business.
DIRECTOR OF OPERATIONS & FINANCE
Jenn, our company leader, manages operations and ensures financial success through careful planning and execution. With 20 years of experience in corporate and wellness events and managing millions in profits she specializes in optimizing budgets, HR, operations, systems and teams.
MENTAL HEALTH DIRECTOR
Marnie consults with therapists and support teams at our rehabs and retreats to create comprehensive mental health programs. With 30 years of experience as skilled therapist, she guarantees excellent outcomes that enhance results and referrals.
VENUE MGT CONSULTING
Astrid has 16 years of experience in 5-star hotel management, representing some of the world's finest establishments. Her strong reputation attracts referring agents, ensuring effective and streamlined venue management. She excels at driving teams and fostering cohesive management at any venue.
SPA & HEALING DIRECTOR
Jess, a skilled yoga and mindfulness teacher, creates exceptional spa and healing experiences while training teams to deliver top-notch relaxation and inner peace. Her calming presence positively influences both staff clients.
DIRECT SALES MANAGER
Selling out venues through well formed connections over 20 years Ika taps into every sales funnel available to ensure your profit targets are reached. Thinking outside the box and bringing her warmth and fun to training sales teams she ensures sales are converted and your venue is well known amongst industry giants.
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WELLNESS DIRECTOR
Kat excels in designing top-tier wellness programs and assembling professional wellness teams. As a renowned therapist and wellness director since 2005, she works with elite clients to ensure your packages are successful, your teams are exceptional, and your venue becomes a premier wellness destination.
HOW TO WORK WITH US?
Not Just Consulting — Co-Creation With Purpose & Profit
We don’t just offer services — we build legacies and rapidly increase your ROI.
With years of tried and tested experience in wellness, luxury hospitality, and stellar business management, we bring a rare blend of strategic acumen and heart-led leadership.
Our approach is collaborative, grounded, and fiercely effective — supporting you through every stage, from the blank page to fully booked.
Ready For Your First Assessment?
We are here to walk you through a thorough assessment of your current venue, offerings, team and marketing.
We look forward to speaking to you on a call to design a support program suited to your needs.
Book a call below.
Heidi @ Cinta
